HungryTickets Privacy Policy
Effective Date: 26th June 2025
Introduction
Welcome to HungryTickets (“HungryTickets”, “we”, “us”, or “our”). Your trust matters. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, mobile application, and services (collectively, the “Platform”).
By using HungryTickets, you agree to the practices outlined here.
1. Scope of This Policy
This policy applies to all users, whether buyers or sellers, who interact with the HungryTickets Platform from the United States or Canada. It governs:
- Personal information collected online or through our services.
- Use of data in relation to ticket sales, offer-based transactions, and account management.
- Optional use of NFTs for discounted, zero-commission purchases
This policy does not apply to third-party sites or services that are not operated by HungryTickets.
2. Information We Collect
2.1 Information You Provide:
- Name, email, mobile number, date of birth
- Address (for verification, if required)
- NFT wallet address or token info (if user chooses discounted checkout)
- Payment details (via secure third-party gateways)
2.2 Automatically Collected Data:
- Device type, browser, OS
- IP address and approximate geolocation
- Session logs, transaction timestamps
- Clickstream, search history, and dashboard activity
2.3 Data from Third Parties:
- Identity verification services
- NFT authentication providers
- Payment processors and banking partners
- Fraud detection tools
3. How We Use Your Information
HungryTickets uses your data to:
- Process buyer offers and seller acceptances
- Enable NFT-linked benefits at checkout
- Send order confirmations and payout alerts
- Protect against fraud and misuse
- Provide personalized support and experience
- Comply with legal obligations and industry regulations
We do not sell your personal information to third parties.
4. Legal Basis for Processing (Canada & US)
Depending on your jurisdiction, we rely on:
- Consent (e.g., for marketing emails, NFT linking)
- Contractual necessity (to process transactions)
- Legitimate interest (for fraud prevention and platform improvement)
- Legal compliance (e.g., tax regulations, law enforcement requests)
- Provide personalized support and experience
5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, measure usage, and enable functionality such as:
- Single sign-on and session continuity
- Fraud detection (e.g., device fingerprinting)
- Analytics and UX optimization
You may manage cookie preferences via your browser.
6. NFT and Wallet Data
NFT information is used only when voluntarily submitted at checkout for:
- Verifying user ownership
- Enabling zero-commission deals
- Storing benefit eligibility in user profile
We do not access your NFT wallet directly or hold tokens on your behalf.
7. Data Sharing & Disclosure
We share data only as necessary with:
- Payment service providers (PCI-DSS compliant)
- KYC and anti-fraud partners
- NFT verification platforms (opt-in only)
- Legal authorities, where required
All partners are bound by strict data processing agreements.
8. Offer-Based Workflow & Identity Privacy
HungryTickets protects user privacy across our proprietary offer-driven model:
- Buyers propose prices; they can cancel anytime with no penalty
- Sellers do not list inventory—they respond to buyer offers anonymously
- Identities are revealed only after successful offer acceptance and payment
- Payouts to sellers are triggered after successful ticket transfer verification
9. Data Retention
We retain your information:
- As long as necessary to process transactions
- To comply with legal and audit requirements
- For fraud prevention and support resolution
Data not needed for operational or legal purposes is archived or anonymized.
10. Your Rights
Depending on your jurisdiction (e.g., California, Canada), you may have the right to:
- Access your data
- Correct or delete inaccurate data
- Request a copy of your data
- Withdraw consent
- Lodge a complaint with your local data authority
Contact: support@hungrytickets.com
11. Security of Your Data
We maintain industry-standard safeguards to secure your data:
- SSL encryption for data in transit
- Multi-factor authentication for sensitive actions
- Role-based access for internal teams
- Regular penetration testing and risk audits
12. Minors and Children
HungryTickets is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from minors.
13. Cross-Border Data Transfers
Your data may be processed outside your region (e.g., in the U.S. or Canada). We use:
- Data protection agreements
- Standard contractual clauses
- Regulatory compliance frameworks (as applicable)
14. Changes to this Policy
We may revise this Privacy Policy as our services evolve. Material updates will be communicated via email or site notification. Your continued use of the Platform implies acceptance of the revised terms.
15. Contact Us
Have questions or requests? Contact us at:
EMail: support@hungrytickets.com
Mailing Address: [Insert Registered Business Address]